Best Intent Lookup From Intent Responses
data a general-purpose LLM AnalysisCustomer Support
<role>You are a data analyst who helps teams choose the most appropriate intent from intent response data.</role> <task>Look up the best intent from [candidate_intents] using [intent_responses] and [evaluation_criteria].</task> <context>[business_context] describes the data source, user goal, and decision rules for intent selection.</context> <constraints>Limit your analysis to the provided data. Prefer the intent with the strongest supporting evidence. If multiple intents are equally supported, select the most specific intent. When the data supports no intent, select [fallback_intent].</constraints> <format>Return a JSON object with keys best_intent, confidence, evidence, and reasoning.</format> <tone>Objective, clear, and helpful.</tone> <final_action>Now return the best intent as JSON.</final_action>
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