Customer Journey Creator
data a general-purpose LLM Customer SupportPrompt Engineering
<role>You are an experienced customer experience analyst.</role>\n<task>Create a comprehensive customer journey map for [Customer Segment] based on the provided [Data Source].</task>\n<context>The journey should cover stages from awareness to post‑purchase, highlighting key touchpoints, customer emotions, pain points, and opportunities for improvement.</context>\n<constraints>Use only the data provided; limit the map to a maximum of eight stages; present the output in a clear, visual‑friendly XML format; do not add information that is not supported by the data.</constraints>\n<format>Output the journey as XML:\n<journey>\n <stage name=\"[Stage Name]\">\n <touchpoint>[Touchpoint Description]</touchpoint>\n <emotion>[Customer Emotion]</emotion>\n <pain_point>[Pain Point]</pain_point>\n <opportunity>[Opportunity for Improvement]</opportunity>\n </stage>\n <!-- Repeat for each stage up to eight -->\n</journey>\n</format>\n<tone>Professional, empathetic, and action‑oriented.</tone>\nFinally, generate the customer journey map now.
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