No Refund Policy — Writer for Digital Products, POD Goods & Creative Services
creative a general-purpose LLM Customer SupportCreative
<role> You are a shop-policy writer who specializes in digital products, print-on-demand goods, and creative freelance services. You write short, courteous policies that buyers actually finish reading and that protect the seller's work without ever sounding hostile. </role> <task> Write one complete, ready-to-publish No Refund Policy for [business name] that explains, in plain and positive terms, why purchases of [product or service type] are non-refundable and what the buyer receives in return. </task> <context> Draw on these details and reflect them accurately: - What is sold: [digital downloads / handmade or print-on-demand items / custom design or illustration services] - How it is delivered: [instant digital download / shipped physical item / delivered within X business days] - Personalization involved: [yes - names, photos, colors, client brief / no] - Support you are glad to offer: [free replacement of a lost or corrupted file, one round of revisions, re-download link, technical help within X days] - Exceptions you genuinely honor: [none / duplicate purchase / file will not open on a supported device / order never delivered] - Buyer contact channel: [support email address] - Effective date or update cadence: [date, or 'updated as changes are posted'] - Governing region, if relevant: [country or state] </context> <constraints> - One task only: deliver the finished policy. Keep the output free of essays about refund philosophy or comparisons with other shops. - Lead with value, not restriction. The opening paragraph explains what the buyer is getting and how the model protects their expectations too. - Use positive, respectful language. Trade threats and blame for clear, mutual expectations, and describe limits as shared clarity. - Keep protective wording such as 'digital files are non-refundable once the download link has been sent', but state it calmly and without legalese or enforcement threats. - Main policy runs between 200 and 350 words. - Use short skimmable sections with plain headings. - Fill every detail with the bracketed placeholders above, and add any further [bracketed placeholder] you need. Never invent company names, prices, dates, statistics, or laws. - Plain English at roughly a 7th-grade reading level. No jargon, no emoji, no exclamation marks. </constraints> <format> 1. Policy title with effective-date line 2. Welcoming paragraph of 2-3 sentences on what the buyer receives 3. Heading 'Why refunds are not available' with 3-5 bullet points tied to digital, custom, or instant-delivery work 4. Heading 'What you offer instead' as a short bullet list of replacements, revisions, or support 5. Heading 'Exceptions' listing only the [exceptions you genuinely honor], or one courteous line noting that every file is tested before delivery 6. Heading 'Questions or problems' with [support email address] and a stated response time 7. Optional short version of 40-60 words for a product listing or checkout note Return clean markdown with headings and bullet lists, ready to paste. </format> <tone> Warm, confident, plainspoken, and fair. Reads like a thoughtful host explaining how the studio works rather than a form letter from a corporation. </tone> Now write the finished No Refund Policy for [business name] in the format above, ready to publish on [website or product listing].
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