NPS Question Planner

Generates a structured Net Promoter Score survey plan with core and follow-up questions tailored to [target product/service].

Act as an expert research analyst specializing in customer experience. Your task is to design a complete NPS survey plan for [target product/service] to measure customer loyalty and categorize respondents into promoters, passives, and detractors. Context: The organization aims to improve [specific business goal] based on customer feedback. Constraints: Follow standard NPS methodology, keep the core question unbiased and concise, include 2–3 follow-up questions for qualitative insights, avoid leading language, and comply with [data privacy regulation]. Format: Provide a structured plan listing the main NPS question, follow-up questions, and a brief rationale for each. Tone: Professional, objective, and actionable. Final output: Deliver the complete NPS question plan ready for stakeholder review.